Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on:
|Change made on airfrance.ng Self Service Kiosk||Change made or a at an Air France airport counter||Change made by phone or at an Air France ticket office|
|Ticket purchased on airfrance.ng or at an Air France (ticket office)||No changes possible||$20||$20|
|Ticket purchased on a third party site or travel agency||No changes possible||$50||$50|
|Refund requested on airfrance.ng||Refund requested at an Air France airport counter||Refund requested by phone or at an Air France ticket office|
|Ticket purchased on airfrance.ng or at an Air France (ticket office)||$27||$27||$27|
|Ticket purchased on a third party site or travel agency||Refund request to be completed through the third-party website or travel agency used to purchase the ticket*|
*Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.